FAQ

If you've submerged your head in the water without practicing equalization techniques, this is quite common. As part of our programs, we teach you how to properly equalize the pressure in your ears while diving. In most cases, you can still enjoy scuba diving without any issues.

The minimum age for trying scuba diving with SSI (Scuba Schools International) is 10 years old for the SSI Try Scuba Diving experience. For the full certification courses like the SSI Open Water Diver course, the minimum age is also 10 years old. However, children under 15 will receive a Junior Open Water Diver certification, which comes with certain depth limits (typically a maximum of 12 meters/40 feet). Divers aged 15 and older will receive the regular Open Water Diver certification with no depth restrictions.

If you can’t swim, you can still try scuba diving with an instructor. It’s a great way to explore the underwater world without needing to swim. To get certified (Open Water Course), you’ll need to swim 200 meters and float for 10 minutes. You don’t need to be a strong swimmer, but basic swimming skills are required.

We dive in the Coral Triangle, one of the most biodiverse marine areas in the world, so there’s a variety of marine life around us. It's common to encounter reef sharks, but they are not dangerous. If we spot them, there's no need to worry; it’s something to celebrate, not be afraid of.

If it’s been more than 12 months since your last dive, we ask that you sign up for a refresher course. A quick review and pool session will help you get comfortable with your dive skills and equipment.

When in Indonesia, there are a few customs to be aware of: It’s customary to leave your shoes at the entrance of homes or businesses (look for a line of flip-flops outside). Avoid pointing with your feet or touching anyone's head, as these actions can be seen as disrespectful. Always use your right hand when shaking hands, as the left hand is typically reserved for personal matters. On a dive boat or at the beach, wearing a bikini is acceptable, but toplessness or very revealing bikinis like G-strings are generally discouraged. When walking around the island, it's respectful to cover up with a sarong.

Yes, there are ATMs and money exchange services in Kuta, Lombok. You'll find several ATMs in the main town center and a number of money exchange offices offering competitive rates. However, it's a good idea to carry some cash, as not all places accept credit or debit cards.

The local currency in Indonesia is the Indonesian Rupiah (IDR). Since 2015, Indonesian law requires all transactions to be done in rupiah. For example, IDR 1,000,000 is approximately equal to USD $70, EUR €60, GBP £45, or AUD $100.

Certain medical conditions, such as asthma, diabetes, recent surgeries, high blood pressure, and certain medications, may prevent you from diving. If you have concerns, you’ll need to fill out a medical statement before participating in any of our scuba diving activities. If you answer “yes” to any of the medical questions, it’s recommended that you get a signed statement from your doctor before your visit.

To provide you with the best experience, we choose dive sites based on the weather conditions and the activities planned for the day. While we can take note of your preferences, the final decision will be made based on the most favorable conditions.

Water temperatures range from 23-28°C. We provide a 3mm long wetsuit for all guests. If you tend to get cold, we can offer a 3mm or 4mm shorty wetsuit to wear underneath the long wetsuit upon request. You'll also be using open-heel fins with neoprene boots, which will help protect you from the temperature.

All our tanks come with an adapter, making them compatible with both DIN and Yoke systems.

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

Lombok has two seasons: wet and dry. The rainy season runs from November to March, but it doesn’t mean it rains all the time. We are fully operational during the rainy season, and diving is not affected. Kuta Lombok can be visited year-round. The high season is in July, August, and September, with a busy period around Christmas and New Year's. For the best weather and fewer crowds, we recommend visiting in April, May, October, or November.

Citizens from 52 countries can enter Indonesia visa-free for up to 30 days. This visa cannot be extended or converted into another type. Ensure that your passport is valid for at least six months from your arrival date. If your country is not on the list or if you plan to stay longer than 30 days, you can opt for a Visa on Arrival (USD 35), which is extendable for another 30 days.

It’s recommended to wait at least 24 hours after your last dive before flying to minimize the risk of decompression sickness. For a single shallow dive, a minimum of 12 hours may suffice. The more dives you do and the deeper they are, the more you should adhere to the waiting period. Always follow your dive operator’s guidelines and consult a medical professional if you’re unsure.